Working in the Specialist Advisory Team you will provide high quality specialist advice to households with a housing or housing related problem, with the aims of preventing homelessness from occurring or to alleviate housing need.

You will be dealing with complex or difficult cases, advocating on behalf of such households where appropriate, fulfilling the Council’s statutory duties to those threatened with homelessness and providing applicants with written notification of the Council’s decision and reasons behind it.

You will also collaborate on projects, service policy and strategy and support and mentor those delivering the service across the council.

You will have a proven track record of experience in housing and homelessness, knowledge of current homelessness and allocations legislation, security of tenure, landlord and tenant issues and housing related welfare benefits.  With good communication skills, you will be proactive and have a strong commitment to the provision of excellent customer service.