Call Centre Manager
Eastbourne
£37K plus excellent benefits package

This is a fantastic opportunity to join a highly progressive and successful organisation who have a very busy call centre dealing with customers on a 24/7 basis.

Your responsibilities will include:
• Managing the running of the call centre
• Ensure daily staffing levels are achieved
• Manage rotas and annual leave
• Liaise with corporate customers
• Providing MI to clients and analysing data
• Customer service training

Your experience should include:
• Contact or call centre management experience
• Client Relationship building skills
• Data analysis & Excel knowledge
• People management training

There is excellent career progression with this company and this role is available immediately.

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